You must discover the key functional requirements in order to:
Some kind of Solution Definition document is usually the main output of this activity.
This phase primarily involves the Delivery and Vendor teams working together via:
This will be a very intense period of activity for the delivery team members.
The process of discovery generally involves:
The more time spent effectively in the discovery phase the more likely the eventual solution will be a good fit.
Document management will be the main product requirement during this phase to capture:
Ideally a document management process will be introduced to ensure that all documents/process maps are subject to controlled versioning.